Founder & Executive Board Member
Isaac Cohen, Founder & Executive Board Member of FirstEnroll, is the visionary behind this innovative TPA specializing in health insurance. With over 20 years of experience in finance and insurance, he brings a wealth of expertise to the industry. A licensed agent for over 15 years, Isaac was motivated to start FirstEnroll after experiencing numerous challenges with other TPAs. His entrepreneurial spirit and innovative vision have driven the development of a solid infrastructure and effective solutions for other licensed agents.
An accomplished former Series-3 commodities broker and a dedicated investor, Isaac's passion for business management has been instrumental in FirstEnroll's success and growth. His unwavering commitment to excellence and customer satisfaction continues to shape the company's future. Beyond his professional achievements, Isaac is a devoted husband and father, drawing inspiration and joy from his family.
Chief Executive Officer
Todd Baxter, Chief Executive Officer of FirstEnroll, brings over 23 years of dynamic leadership experience at various senior executive levels. He has a proven track record of driving transformative success for well-known brands, overseeing global organizations of over 15,000 employees. Todd's strategic vision has been instrumental in his C-Suite positions across four Private Equity-backed enterprises. With a robust 15-year tenure in senior executive roles—including CEO, CSO, COO, and Business Unit President—he has consistently excelled in the highly regulated sectors of Healthcare, HR Services/Technology, and Financial Services. Todd is adept at steering these industries through transformative, consumer-centric shifts. He holds a BBA in Finance and an MBA with a specialization in Technology Management.
Chief Operating Officer
Kathryn Dawson, Chief Operating Officer of FirstEnroll, is a results-driven global HR and Operations executive with over 25 years of proven success in leading teams across various industries, corporate cultures, and geographies. She has held C-Suite positions in two PE-backed organizations and boasts over 15 years of executive experience in crafting and implementing people solutions aligned with key business priorities.
A highly motivated and trusted leader, Kathryn is passionate about talent development, business influence, and fostering a high-performance culture. She is renowned for her balanced approach to strategic priorities and operational excellence, focusing on people, processes, technology, and continuous improvement. Throughout her career, Kathryn has successfully managed several M&A integrations, offshoring initiatives, and the reintegration of outsourced activities for companies in telecommunications, technology, healthcare, and financial services. She holds a BBA in Strategic Management.
Chief Financial Officer
Mark Herman, Chief Financial Officer of FirstEnroll, is a visionary and entrepreneurial financial executive with over 20 years of strategic leadership as a CFO. Mark has a wealth of experience scaling high-growth PE-backed SaaS companies by crafting and executing both organic and inorganic growth strategies, enhancing revenue and EBITDA while maximizing investor returns. A certified CPA, Mark collaborates closely with the CEO and management team to spearhead strategic planning and drive both short and long-term business initiatives.
Throughout his career, he has successfully raised over $1 billion through debt, equity, and IPO fundraising, led numerous M&A transactions, and orchestrated several successful IPOs and exits. Mark is dedicated to establishing processes and procedures that foster a decision-centric culture aimed at accelerating growth. He holds BBA degrees in both Finance and Accounting.
Chief Technology Officer
Travis Conley, Chief Technology Officer of FirstEnroll, spearheads the company's technology strategy and innovation initiatives, driving growth and transformation through cutting-edge solutions. With over 20 years of technology leadership experience, Travis is a key player in aligning IT strategies with business objectives to achieve measurable outcomes. He has a proven track record of modernizing IT infrastructures, implementing AI-driven solutions, and enhancing operational efficiency across global firms.Travis is deeply knowledgeable in cloud computing, data analytics, cybersecurity, and platform development, with a specialized focus on the insurance sector's unique challenges, including regulatory compliance and customer-centric solutions. His dedication to technological innovation continues to shape FirstEnroll's digital transformation journey.
SVP, Agent Services
Daniel Gootner, SVP, Agent Services of FirstEnroll, is a trusted consultant and proven sales leader with over 15 years of experience in the health insurance industry. Before moving to the administration side, he owned multiple insurance agencies for over 10 years, using that experience to help FirstEnroll provide unrivaled support and services to agency partners nationwide.
With an entrepreneurial spirit and passion for growth, Daniel is dedicated to elevating all stakeholders to new heights through innovation and hard work. He graduated from Florida Atlantic University with a BBA degree in Marketing and Management.
VP, Controller
Gina Cleary, VP and Controller of FirstEnroll, has over 25 years of experience in accounting, specializing in internal control and financial management. She has played a pivotal role in helping companies, from start-ups to large corporations, achieve their financial goals and establish robust internal control systems.
Gina is a natural leader, known for motivating and managing teams. Her exceptional leadership and strategic planning abilities have driven business growth and efficiency. She inspires and develops talent, creating high-performing teams that excel in dynamic environments. Being a part of FirstEnroll since inception, Gina's dedication and commitment have been integral to its growth and success.
Director, Commercialization
Matthew Paul, Director of Commercialization of FirstEnroll, is a strategic marketing leader with over 17 years of experience in consumer goods and regulated industries. His career has been marked by a focus on aligning marketing initiatives with broader business goals, ensuring that brand strategies are not only creative but also data-driven and impactful. Matthew excels at developing and executing omni-channel marketing plans that drive measurable results, from increasing brand awareness to enhancing customer engagement. His leadership style is collaborative, fostering a team environment where innovation and accountability thrive. With a strong foundation in brand development and strategic planning, Matthew is committed to driving sustainable growth for FirstEnroll. He holds a Bachelor’s degree in Management from Florida State University.
Director, Carrier Relations & Compliance
Jen Dadzie, Director of Carrier Relations & Compliance of FirstEnroll, is an industry veteran with over 20 years of experience in the healthcare space. She specializes in carrier relations, where she has consistently developed effective processes, enhanced organizational efficiency, and led transformational change across multiple organizations. Jen is dedicated to fostering constructive relationships and implementing strategic solutions that improve operational effectiveness and drive measurable results. Her passion for driving innovation and making a positive impact has been a key motivator throughout her career, ultimately contributing to better outcomes in patient care and overall industry growth.
Director, Operations
Scott Anderson, Director of Operations of FirstEnroll, is a seasoned professional with over 25 years of experience in healthcare, technology, and operational leadership. He leads FirstEnroll’s Claims Processing Operations, ensuring top-tier operational performance and service delivery for our members, agents, and providers. Throughout his career, Scott has driven business objectives, created innovative operational solutions, and implemented sound technical strategies. He has a proven track record of building strong delivery teams focused on exceeding customer expectations and successfully implementing key operational initiatives across various organizations.